TycoonX · CK-Labs

Terms of Service

Last updated September 10, 2026

These Terms govern TycoonX accounts, gameplay, virtual assets, Diamonds, one-time 30-Day VIP, limited-time Lifetime VIP, purchases, pricing, Apple App Store, Google Play, the official Xsolla-powered web shop, security, Company and Union economy mechanics, tenders, service changes, outages, enforcement, community features, and permanent discontinuation.

01

TycoonX and these Terms

TycoonX is an entertainment and economic simulation game operated by CK-Labs. These Terms govern use of the TycoonX mobile and web applications, websites, support services, payment entitlements, community features, and related online services.

Nothing in these Terms excludes, limits, or overrides rights that cannot legally be excluded or limited, including mandatory consumer rights in the European Union, Germany, or the user’s country of residence.

02

Game simulation and virtual assets

In-game money, Diamonds, shares, companies, property, items, products, rewards, statistics, and other game assets are fictional digital game elements unless CK-Labs expressly states otherwise.

They are not bank deposits, securities, investments, legal tender, cryptocurrency, stored-value money, or claims against CK-Labs. They do not create ownership of real-world assets and are not guaranteed to have or retain real-world monetary value.

Except where mandatory law requires otherwise, virtual assets cannot be redeemed from CK-Labs for cash and have no guaranteed resale value, exchange rate, purchasing power, or future utility.

03

Accounts, eligibility, and security

You are responsible for keeping your account credentials, connected platform accounts, devices, and payment accounts secure and for using reasonable security measures available to you. You must promptly contact TycoonX Support if you believe your account or payment account has been compromised.

You must not sell, rent, transfer, commercially trade, or share an account or paid entitlement except where TycoonX expressly provides a supported transfer mechanism or CK-Labs expressly permits it.

CK-Labs may temporarily restrict an account or specific functions where reasonably necessary to investigate suspected compromise, fraud, payment disputes, exploit activity, abusive conduct, or other security concerns. Emergency restrictions may be applied before investigation is complete when reasonably necessary to protect users, payments, game integrity, or infrastructure.

Where age, parental authorization, or other eligibility requirements apply under local law or platform rules, you may use or purchase through TycoonX only when those requirements are satisfied.

04

Diamonds and other virtual items

Diamonds and other virtual items are licensed digital game content or entitlements for use only inside TycoonX. Except where mandatory law requires otherwise, purchasing them does not transfer ownership of the underlying game data.

Purchased Diamonds do not expire solely because time passes. CK-Labs may correct or remove Diamonds where the corresponding purchase is refunded, reversed, charged back, fraudulent, duplicated, technically erroneous, or otherwise invalid.

Promotional, gifted, event, test, review, compensation, or free Diamonds and benefits may have separately disclosed conditions, limits, eligibility requirements, or expiry where permitted by law and platform rules. Free or promotional grants do not automatically create a right to equivalent future grants.

The gameplay utility of Diamonds and other virtual items may change for valid reasons such as balancing, economy stability, anti-inflation measures, security, abuse prevention, technical changes, new features, bug fixes, or legal requirements, subject to mandatory digital-product law.

05

One-time 30-Day VIP

A product described as 30-Day VIP, 30 Days VIP, or similar is a one-time, non-renewing digital entitlement unless the purchase screen clearly states otherwise.

It provides the VIP features described at purchase for 30 consecutive days beginning when the entitlement is activated or otherwise made available to the purchasing TycoonX account.

It does not automatically renew and does not create a recurring payment obligation. Any future recurring VIP product would require its own clear recurring-price, renewal, cancellation, and consent information.

06

Limited-time Lifetime VIP

Lifetime VIP is a one-time digital entitlement that may be offered only during limited promotional sales windows selected by CK-Labs. It is not a permanently available product.

CK-Labs may start, end, shorten, extend, or discontinue a genuine Lifetime VIP sales window and may choose never to offer Lifetime VIP again, subject to applicable law and any specific offer already made to a consumer.

Previous availability does not create a right or expectation that Lifetime VIP will remain available, return later, or return at the same price. A later promotion does not create a right to purchase during an earlier closed sales window.

A valid Lifetime VIP purchase is intended to remain active for the commercial operating lifetime of the TycoonX Service for the purchasing account, while TycoonX continues to be operated and made available by CK-Labs and while the account remains eligible to use the Service.

Lifetime does not mean the biological lifetime of the purchaser, CK-Labs, any owner, device, platform, payment provider, server, or other company, and it is not a promise that TycoonX will operate forever or for a fixed minimum number of years beyond mandatory law and the reasonable expectations created by the specific offer.

Lifetime VIP may end if TycoonX is permanently discontinued, the purchase is refunded or invalid, the account is lawfully terminated for a serious or repeated Terms violation, or continued supply becomes prohibited or impossible because of law, platform rules, or another circumstance recognized by applicable law. Mandatory consumer remedies remain unaffected.

Deleting a TycoonX account may permanently remove profile and gameplay data, but account deletion does not by itself extinguish a valid non-consumable or otherwise restorable platform entitlement where Apple, Google, another payment provider, or mandatory law requires that entitlement to remain restorable. Restoration may require reasonable proof that the same purchaser controls the relevant platform or payment account, and restoration of the entitlement does not recreate deleted gameplay progress, consumed Diamonds, inventory, history, or transferred assets unless applicable law requires otherwise.

Any countdown, closing date, limited-time statement, or price-advantage claim used for Lifetime VIP must reflect a genuine offer and must not be misleading.

The commercial-lifetime meaning and the limited-time nature of the current sales offer must be disclosed clearly at or immediately before the Lifetime VIP purchase screen.

Ending a Lifetime VIP sales window affects future availability only and does not by itself cancel or shorten a valid Lifetime VIP already purchased.

07

VIP features and digital-product changes

VIP may include changing gameplay benefits, convenience features, cosmetics, limits, automation features, access privileges, or other benefits. CK-Labs may improve, replace, rebalance, add, or remove individual features for valid reasons such as game balance, economy health, security, abuse prevention, technical compatibility, platform requirements, legal compliance, accessibility, or evolution of the Service.

For a digital product supplied continuously over time, any change beyond what is necessary to maintain conformity will be made only where the contract and applicable law permit it. Where required, the change will have a valid contractual reason, will not impose additional cost on the consumer, and will be communicated clearly.

If a change more than insignificantly impairs access or use, CK-Labs will provide the advance notice, durable-medium information, termination right, unchanged-version option, refund, price reduction, or other remedy required by applicable law.

08

Authorized purchase channels

TycoonX paid digital products may be offered through Apple App Store In-App Purchase, Google Play, and the official TycoonX web shop using Xsolla, plus any other channel expressly authorized by CK-Labs in the future.

Prices, currencies, taxes, payment methods, billing entities, refund procedures, promotional availability, and regional availability may differ by channel. A price or promotion on one channel does not require CK-Labs to offer the same price or promotion on another channel unless applicable law or platform rules require otherwise.

A purchase does not create a right to bypass Apple, Google, Xsolla, tax, country, platform, or payment-provider restrictions. Users must not falsify country, tax location, payment information, eligibility, or account information to obtain an offer or regional price for which they are not eligible.

09

Apple App Store purchases

For purchases made through Apple In-App Purchase, Apple processes the payment and provides the App Store transaction record. Apple operates the consumer refund-request process for App Store purchases, while CK-Labs handles TycoonX entitlement delivery and game-state issues.

Purchased Diamonds are intended to be consumable in-app purchases. Lifetime VIP is intended to be a non-consumable purchase and restorable while valid. One-time 30-Day VIP is intended to be a non-renewing entitlement with authoritative entitlement state maintained where needed.

If Apple refunds, revokes, reverses, or invalidates a transaction, CK-Labs may revoke or correct the corresponding TycoonX entitlement or virtual value so the refunded or invalid purchase is not retained twice.

10

Google Play purchases

For purchases made through Google Play, Google processes the transaction through the applicable Google Play billing arrangement and provides transaction or order information used to validate the purchase.

Where Google Play policy requires Google Play Billing for in-app digital goods or services, TycoonX will use that system unless an applicable regional program, platform rule, or law permits another method.

Google may process eligible refunds directly, and CK-Labs may also be able to process eligible refunds through Google’s developer tools according to Google rules and applicable law.

If Google refunds, reverses, charges back, cancels, or invalidates a transaction, CK-Labs may revoke or correct the corresponding entitlement or virtual value.

11

TycoonX web shop powered by Xsolla

Purchases made through the official TycoonX web shop may be processed by Xsolla. Depending on the checkout arrangement, an Xsolla group company may act as merchant of record.

When Xsolla acts as merchant of record, the Xsolla entity shown during checkout or on the receipt may be responsible under its applicable terms for payment processing, applicable transaction taxes or VAT, fraud screening, refunds, payment disputes, and chargebacks.

The exact Xsolla entity, payment method, price, taxes, refund policy, and legally required purchase information are determined by the checkout and receipt for that transaction. Transaction-specific Xsolla terms and mandatory consumer law apply where relevant.

CK-Labs remains responsible for delivering the corresponding TycoonX entitlement after receiving valid confirmation of successful payment. If Xsolla refunds, reverses, cancels, charges back, or invalidates a transaction, CK-Labs may revoke or correct the related TycoonX entitlement or virtual value.

A web-shop purchase does not create a right to advertise, link to, or complete the Xsolla purchase inside an Apple or Google app where the applicable platform rules, country rules, or law do not permit it.

12

Prices, regional pricing, and future price changes

CK-Labs may change prices, Diamond bundle sizes or quantities, VIP prices, regional prices, currencies, product availability, and promotional offers for future purchases. A current price or bundle is not a promise that the same price, quantity, discount, or product will remain available later.

Prices may differ between Apple App Store, Google Play, the official TycoonX web shop, countries, regions, currencies, and separate promotional sales windows. Platform pricing systems, tax or VAT changes, foreign-exchange movements, local pricing conventions, or payment-provider rules may cause local prices to change.

The final total price and currency displayed by the applicable checkout before confirmation govern that transaction, subject to correction of obvious pricing or configuration errors where permitted by law. Mandatory taxes and unavoidable price components will be displayed as required by applicable law.

A completed one-time purchase is not retroactively repriced merely because CK-Labs later changes a price. A later price decrease does not automatically create a right to a refund, credit, partial refund, price match, additional Diamonds, or additional VIP time. A later price increase does not create an additional charge for an already completed one-time purchase, except where mandatory law requires otherwise.

Lifetime VIP may be sold at different prices in different genuine sales windows. Purchasing during one sales window does not create a right to a later lower promotional price or a promise that any future sales window will use the same price.

Promotional claims, countdowns, crossed-out prices, stated savings, limited-time statements, and other price-advantage claims must reflect the genuine offer and must not be misleading.

Where a jurisdiction imposes a specific reference-price, price-history, or discount-disclosure rule on the particular product or offer, the applicable marketing and checkout must follow that rule.

If CK-Labs later introduces a recurring subscription or another recurring-charge product, the price-change, renewal, notice, consent, and cancellation rules applicable to that product apply separately. These one-time purchase rules do not authorize an undisclosed recurring charge.

13

Checkout information and payment confirmation

Before a consumer places a paid order, the applicable checkout must present legally required pre-contract information clearly and at the legally required point in the flow.

Depending on the transaction and applicable law, this can include the main characteristics of the product, the total price including mandatory taxes and charges, duration or termination information, delivery information, material functionality, compatibility or interoperability information for digital products, accepted payment methods, delivery restrictions, and the identity and contact information of the contracting trader.

Where German law applies to an online checkout creating a payment obligation, the final ordering step must make that payment obligation clear in the manner required by law. CK-Labs will not rely on hidden wording, preselected paid extras, or an ambiguous final-order control to create a payment obligation.

If a price is personalized on the basis of automated decision-making and applicable law requires disclosure of that fact, the applicable checkout or offer must disclose it before the order is placed. Ordinary country-based, storefront-based, currency-based, tax-based, or generally available regional pricing is not described as personalized pricing merely because prices differ between regions.

14

German electronic withdrawal function

For covered distance contracts concluded through an online user interface, German law requires an electronic withdrawal function while the statutory withdrawal period is running.

Where that requirement applies to a TycoonX transaction and CK-Labs is the contracting trader responsible for the online interface, CK-Labs must provide the legally required clearly labelled, continuously available, prominently placed, easily accessible withdrawal function, confirmation step, and receipt confirmation on a durable medium.

Where Apple, Google, Xsolla, or another provider is the contracting merchant or controls the legally relevant purchase and withdrawal interface, that provider’s compliant withdrawal or refund flow may be the applicable route. This allocation of roles does not remove a mandatory withdrawal right.

The electronic withdrawal function supplements rather than removes any other legally valid way a consumer may exercise a withdrawal right.

15

Obvious errors, failed payments, and duplicate grants

If a checkout, catalog, currency, tax, product, quantity, or entitlement configuration contains an obvious error, CK-Labs or the applicable payment provider may correct the error for future transactions and, where legally permitted, cancel an unfulfilled erroneous transaction and refund the amount actually paid rather than provide unintended value. Mandatory rights and any already binding contract remain governed by applicable law.

A screenshot, stale cached display, manipulated client, outdated app version, unofficial source, or client-side display error does not override the final valid checkout record or authoritative server and payment-provider records.

Duplicate entitlements or virtual value created by retries, replayed webhooks, store-notification duplication, race conditions, bugs, restore errors, compromised credentials, or other technical failures may be removed or consolidated so that the user receives only the valid value actually purchased.

If a payment is pending, rejected, reversed, cancelled, fails fraud review, or is never confirmed, CK-Labs may delay or withhold the corresponding entitlement until a valid successful transaction is confirmed.

16

Promotions, coupons, and offer abuse

Promotions may be limited by time, country, platform, account, purchase history, eligibility, quantity, redemption count, or other clearly stated conditions. Unless the offer states otherwise, promotions cannot be combined and do not create entitlement to a future promotion.

Users must not exploit technical errors, duplicate coupon redemption, manipulated region or identity information, automated purchase abuse, refund cycling, account farming, or other methods to obtain promotional value beyond the genuine offer.

Where a promotion or discount was obtained through fraud, technical abuse, duplicate redemption, or another invalid method, CK-Labs may reject the purchase, revoke only the invalid promotional value, or refund and unwind the affected transaction where permitted by law. Unrelated legitimately purchased value will not be removed merely because another promotion was invalid.

A voluntary goodwill credit, free extension, discretionary refund, bonus, compensation, promotional benefit, or tester/review grant provided beyond a mandatory legal obligation does not by itself admit liability or create a promise that the same remedy or benefit will be offered in another case.

17

Delivery, restore, and authoritative records

A paid entitlement is delivered only after the applicable payment channel reports a valid successful transaction and required validation is completed. Network interruptions, provider delays, fraud review, incomplete authentication, store outages, or service outages may delay delivery.

Lifetime VIP should be restorable or recoverable after verification while valid. A valid 30-Day VIP should be restored from authoritative account or server records where applicable. Diamonds are consumable purchases and are not restored as a second purchase after consumption.

If a TycoonX account has been deleted, a valid Lifetime VIP or other restorable non-consumable may still be restored where the platform or payment-provider record requires restoration. CK-Labs may require reasonable verification of the same purchaser and may attach the restored entitlement only to an eligible TycoonX account controlled by that purchaser. Restoring an entitlement does not restore deleted gameplay progress or consumable value.

Where a client display conflicts with valid authoritative server records, signed store records, provider transaction records, or verified backups, CK-Labs may use the reliable authoritative records to correct the account, subject to the user’s mandatory legal rights and the ability to challenge an incorrect decision through Support.

18

Refunds, reversals, and chargebacks

Refund rights depend on the purchase channel, product type, country, applicable provider rules, and mandatory consumer law. A refund or payment reversal does not entitle a user to keep both the returned money and the corresponding paid digital value.

If a payment is refunded, reversed, cancelled, charged back, or found invalid after value has been credited, CK-Labs may, subject to applicable law, revoke the related entitlement, remove the corresponding unused Diamonds or virtual value, reverse directly related invalid game transactions, apply an equivalent correction where refunded value was already consumed or transferred, or temporarily restrict purchase and economy functions while a payment dispute is investigated.

CK-Labs will not use these corrections to remove unrelated legitimately purchased value except where reasonably necessary to reverse the specific invalid transaction or as otherwise permitted by law.

Knowingly filing false fraud reports, abusive chargebacks, or repeated payment disputes for purchases that were authorized and received may lead to purchase restrictions or account enforcement after reasonable investigation, without limiting genuine fraud-reporting or consumer rights.

Refunds are ordinarily processed through the payment channel that handled the purchase and, where the provider requires it, to the original payment method. Currency conversion differences, bank fees, card-issuer fees, or exchange-rate movements outside CK-Labs control remain subject to provider rules and mandatory law.

19

EU and German withdrawal and digital-product rights

Nothing in these Terms excludes statutory withdrawal, conformity, update, warranty, price-reduction, termination, refund, or other rights that cannot legally be waived.

For EU/EEA consumers, CK-Labs does not treat the mere crediting of purchased Diamonds as immediately supplied digital content that automatically removes the statutory withdrawal right. Where a 14-day statutory withdrawal right applies to purchased in-game virtual currency, purchased and unused Diamonds remain subject to that right during the statutory period.

If purchased Diamonds have already been spent, transferred, or exchanged for digital content or services, the consequences of withdrawal are determined by mandatory law and the specific transaction rather than by a blanket no-refunds rule. Where a separate purchase of digital content or a digital service can lawfully lose a withdrawal right after early performance, that result applies only when every legally required condition is satisfied, including any required transaction-specific express request or consent, acknowledgement, and contractual confirmation.

The contracting merchant or payment channel may control how a withdrawal request is submitted or processed, but that allocation of roles does not remove a mandatory withdrawal right.

A 30-Day VIP and Lifetime VIP are supplied over time. Immediate activation or a one-time purchase price does not by itself eliminate every statutory withdrawal or digital-service remedy. Any early-performance request, proportional payment after withdrawal, termination, or other consequence applies only where the legal requirements for that transaction are satisfied.

Accepting these general Terms is not intended to replace a separate transaction-specific consent where the law requires one.

20

Game integrity, exploits, and cheating

You must not hack, tamper with, exploit, interfere with, or abuse TycoonX; intentionally use bugs, race conditions, duplicated transactions, invalid receipts, manipulated clients, unauthorized APIs, scripts, bots, macros, or automation for unfair advantage; bypass security or rate limits; evade sanctions; or knowingly receive or retain assets created by exploits, fraud, unauthorized transfers, or manipulated game state.

If an exploit, hack, bug, payment error, unauthorized tool, compromised system, or data corruption creates invalid game state, CK-Labs may use authoritative server records, transaction records, backups, audit logs, and other reliable evidence to restore integrity.

CK-Labs may invalidate, reverse, remove, recalculate, or roll back affected transactions, balances, assets, items, rewards, entitlements, scores, company state, market activity, or other records. Corrections may affect accounts that received invalid assets even if the current holder did not create the exploit, provided CK-Labs acts reasonably and preserves any remedy required for legitimate paid value.

21

Account compromise and unauthorized activity

If your account is compromised, contact TycoonX Support as soon as possible. CK-Labs may investigate available server logs and may restore or correct game state where reasonably verifiable and technically feasible, but cannot promise that every action, trade, transfer, deletion, or consequence can be reversed.

To the extent permitted by law, CK-Labs is not responsible for losses caused solely by a user’s disclosure of credentials, insecure device, unauthorized account sharing, or failure to use reasonable security measures. This does not exclude liability for a security failure caused by CK-Labs or liability that cannot legally be excluded.

22

Economy balancing, corrections, and resets

To keep the multiplayer economy functional, fair, and technically stable, CK-Labs may make balancing changes to production speeds, prices, rewards, taxes, limits, demand, supply, formulas, energy costs, probabilities, NPC behavior, market rules, company rules, progression, and similar mechanics.

CK-Labs may correct obvious errors, duplicated rewards, impossible balances, corrupted records, exploit-generated value, unintended calculations, or other invalid game state.

A broad economy reset, server reset, migration, or rollback affecting legitimate paid digital value will be handled subject to applicable law. These Terms do not create an unlimited right to confiscate legitimately purchased value without any remedy where mandatory law requires one.

23

Updates, supported versions, and compatibility

TycoonX may require users to install reasonable updates or use supported app versions where necessary for security, anti-fraud controls, compatibility, legal compliance, platform requirements, or correct operation of online features.

Where German digital-product law applies, CK-Labs will provide and inform consumers about updates required to keep the relevant digital product in conformity during the legally relevant period, including required security updates.

If CK-Labs has provided such an update and clearly informed the user that the update is available and of the consequences of not installing it, a user who fails to install it within a reasonable time may lose claims for a lack of conformity caused solely by the missing update to the extent applicable law provides. This applies only where the failure to install was not caused by deficient installation instructions provided by CK-Labs and does not reduce rights relating to an unrelated defect.

CK-Labs may stop supporting obsolete app versions, devices, operating systems, APIs, or payment integrations when continued support is no longer reasonably practicable, provided mandatory update, conformity, notice, and remedy obligations are respected.

A user who intentionally continues using an unsupported or materially outdated client may experience unavailable features or incorrect local display until a supported version is installed. Authoritative server and payment records remain controlling for entitlement verification, subject to mandatory rights.

Requiring a supported version does not permit CK-Labs to avoid a legally required update, security update, conformity remedy, or entitlement that remains due under applicable law.

24

Third-party services and provider changes

TycoonX depends on third-party platforms and infrastructure that may include Apple, Google, Xsolla, hosting, database, network, authentication, storage, and other providers. Their independent outages, policy changes, regional restrictions, account actions, or technical failures may affect TycoonX.

CK-Labs may replace, add, or discontinue payment processors, infrastructure providers, authentication methods, or platform integrations for valid technical, commercial, security, legal, or availability reasons, subject to applicable law and reasonable continuity of valid paid entitlements where required.

CK-Labs is not responsible for independent third-party conduct beyond the extent imposed by applicable law, but will remain responsible for CK-Labs obligations that cannot be shifted to a third party.

25

Availability, outages, security incidents, and force majeure

The Service may occasionally be unavailable because of maintenance, updates, security events, hosting failures, network failures, third-party outages, cyberattacks, emergency fixes, capacity issues, natural disasters, governmental action, labor disruption, war, widespread infrastructure failure, or other events outside reasonable control.

CK-Labs may temporarily disable purchases, markets, transfers, multiplayer functions, logins, or other features when reasonably necessary to protect users, payment integrity, data, or infrastructure.

CK-Labs may use backups, snapshots, transaction logs, or other recovery methods after a serious incident, including forcing reauthentication, invalidating sessions, freezing affected transactions, or rolling back demonstrably corrupted game state. Mandatory rights relating to paid digital products remain unaffected.

No clause in these Terms excludes liability where such exclusion is prohibited by law.

26

Permanent discontinuation

CK-Labs may permanently discontinue all or part of TycoonX for a valid reason, including severe technical or security problems, legal or regulatory requirements, platform removal, payment-provider restrictions, unsustainable operating conditions, force majeure, or a business decision to cease operating the Service.

Where legally required and reasonably practicable, CK-Labs will provide advance notice. When TycoonX permanently ends, online accounts, Diamonds, virtual items, companies, leaderboards, and VIP benefits may also end. Lifetime VIP ends with the commercial operating lifetime of the Service.

Virtual items do not automatically become redeemable for cash merely because the Service closes. Mandatory refund, price-reduction, termination, warranty, or other consumer remedies that apply because of the circumstances or timing of discontinuation remain unaffected.

27

Business transfer, sale, merger, or successor operator

CK-Labs may sell, transfer, reorganize, merge, finance, or otherwise transfer the TycoonX business, technology, assets, or operation to a successor or affiliated entity.

Where permitted by law, rights and obligations connected with TycoonX may be transferred to the successor so the Service and valid entitlements can continue. CK-Labs will provide notice, obtain consent, or preserve termination and objection rights where applicable law requires it.

A business transfer does not by itself erase a valid paid entitlement. If the successor continues TycoonX, valid entitlements should continue according to the applicable Terms and mandatory law, subject to any lawful transition arrangements.

28

Suspension and termination

CK-Labs may warn, restrict, suspend, reset affected invalid state, or terminate accounts for serious or repeated violations of these Terms, fraud, cheating, security threats, unlawful activity, abusive conduct, payment abuse, ban evasion, or conduct that materially harms other users or the Service.

Where immediate action is reasonably necessary to protect users, game integrity, payments, or infrastructure, CK-Labs may suspend first and investigate afterward. Where appropriate, users may contact Support to dispute an enforcement decision.

Termination for cause remains subject to mandatory law and applicable platform rules. CK-Labs will not rely on this section to eliminate non-waivable consumer remedies.

29

User content and community features

If TycoonX allows you to submit messages, names, descriptions, images, creative works, or other content, you remain responsible for content you submit and must have the rights necessary to submit it.

You grant CK-Labs a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, translate, transmit, display, moderate, back up, and technically adapt submitted content only as reasonably necessary to operate, secure, moderate, support, and improve TycoonX, subject to applicable privacy and intellectual-property law.

For content you intentionally make public in TycoonX, the license also permits CK-Labs to display that public content as part of the Service and, where consistent with the context, your settings, applicable law, and third-party rights, to feature or reproduce public content for TycoonX community or promotional purposes.

Private direct messages, private support communications, and non-public reports are not licensed for public promotional use merely because CK-Labs must process them to provide, secure, moderate, or support the Service.

CK-Labs may remove or restrict content that violates these Terms, the TycoonX Community Standards & Moderation Policy, law, third-party rights, platform rules, or reasonable safety requirements. The Community Policy contains more specific rules for moderation, public/private user-generated-content handling, age-safety, reporting, blocking, and review, and controls for those specific subjects if a general provision of these Terms conflicts with it to the extent permitted by law.

The user-generated-content license ends when the relevant content is deleted from active systems except to the extent continued processing is reasonably necessary for backups, legal obligations, security, moderation evidence, dispute handling, or other lawful purposes, or where content has been lawfully shared by other users in a way that cannot reasonably be recalled.

Mandatory rights concerning user content remain unaffected.

30

CK-Labs intellectual property

TycoonX software, branding, interfaces, game systems, artwork, text, databases, and other CK-Labs materials are protected by intellectual-property and other applicable laws.

Subject to these Terms, CK-Labs grants you a limited, personal, non-exclusive, non-transferable, revocable right to use TycoonX for its intended consumer use while the Service and your account remain available. This license does not permit copying, reverse engineering except where law expressly permits it, resale, commercial exploitation, or unauthorized distribution.

31

Liability and statutory rights

CK-Labs liability is unlimited where limitation is prohibited by law, including for intent, gross negligence, injury to life, body, or health, fraudulently concealed defects, expressly assumed guarantees, and liability under mandatory product-liability law.

For damage caused by simple negligence, CK-Labs is liable for breach of essential contractual obligations only to the extent permitted by law. In such cases, liability may be limited to damage that was foreseeable and typical for the contract at the time it was concluded. Any mandatory stricter liability remains unaffected.

Nothing in these Terms limits statutory rights for defective, non-conforming, unavailable, or materially changed digital products where those rights cannot be waived.

32

Changes to these Terms

CK-Labs may update these Terms to reflect changes in law, platform requirements, payment providers, security needs, technical operation, new features, or other valid reasons.

Material changes that affect existing consumer rights or ongoing paid digital services will be communicated in the manner and timeframe required by applicable law. A change to these Terms does not retroactively authorize conduct that was unlawful when the relevant transaction occurred.

Where applicable law requires express consent rather than notice or continued use, CK-Labs will request that consent.

33

Governing law, disputes, and severability

These Terms are governed by German law, without depriving consumers of mandatory protections available under the law of their habitual country of residence where those protections apply.

For consumers, jurisdiction is determined by mandatory statutory rules. These Terms do not impose mandatory arbitration or require a consumer to litigate in a location where applicable law gives the consumer another forum.

If a provision of these Terms is invalid or unenforceable, the remaining provisions remain in effect to the extent legally possible. The invalid provision is replaced only by the applicable statutory rule or a lawful interpretation, not by an unlimited expansion in favor of CK-Labs.

A failure by CK-Labs to enforce a provision once does not automatically waive the right to enforce that provision later.

34

Cross-platform access, Family Sharing, and entitlement stacking

A purchase made through Apple, Google, Xsolla, or another authorized channel may be recognized on another supported TycoonX platform only where TycoonX supports that cross-platform access and the applicable store, payment-provider, country, and platform rules permit it.

Recognizing the same valid purchase on another supported device or platform does not create a second purchase, duplicate entitlement, additional Diamond grant, additional 30-Day VIP period, or a second Lifetime VIP. Unless a specific offer expressly states that benefits are stackable, multiple records representing the same underlying purchase or the same already-active Lifetime VIP do not multiply the duration or benefits beyond what was validly purchased.

If a user separately completes multiple valid purchases that are not duplicates, each transaction remains subject to its own product terms and mandatory rights. CK-Labs may consolidate entitlement records for technical administration without cancelling a distinct valid purchase or removing a remedy required by law.

Apple Family Sharing applies only if CK-Labs has enabled it for the relevant eligible In-App Purchase and the purchase is shareable under Apple’s current rules. If Family Sharing is offered, shared access is derivative of the original purchaser’s valid Apple entitlement and may end when Apple reports that sharing or the underlying entitlement has ended, been revoked, or been refunded. Family Sharing does not transfer ownership of the purchase, create a separately refundable purchase for each family member, or make the entitlement transferable outside Apple’s supported sharing mechanism.

If TycoonX does not expressly display a product as Family Shareable, the purchase does not include a promise of Apple Family Sharing. Mandatory platform and consumer rights remain unaffected.

35

Consumer dispute resolution

CK-Labs aims to resolve account, purchase, entitlement, and consumer-contract disputes through TycoonX Support first.

To the extent German consumer-dispute law requires a general statement about participation in consumer conciliation, the applicable website and Terms will state whether CK-Labs is willing or legally obliged to participate in proceedings before a consumer conciliation body. Nothing in these Terms creates a voluntary general commitment to participate in such proceedings unless CK-Labs expressly makes that commitment or participation is required by law.

If a dispute concerning a consumer contract cannot be resolved directly and German Section 37 VSBG or another mandatory rule applies, CK-Labs will provide the legally required information in text form about the competent consumer conciliation body and state whether CK-Labs is willing or obliged to participate.

The former European Commission Online Dispute Resolution platform was discontinued in 2025. TycoonX does not rely on, or direct consumers to, that discontinued platform as a current dispute-resolution mechanism.

This section does not restrict a consumer’s right to use a competent court, statutory complaint mechanism, payment-provider process, or other mandatory remedy.

Purchases, privacy, community & support

TycoonX is operated by CK-Labs. Use the detailed Purchases & Refunds Policy for payment-specific information, the Community Standards for social and moderation rules, and TycoonX Support for account, purchase, or enforcement questions.

Additional legally required operator identity and address details must be made available in the applicable legal notice or imprint for the Service.

Terms update · 5 September 2026

Genuine transactions and prohibited wealth transfers

Players are expected to build their own in-game wealth through gameplay and genuine economic activity. Player-to-player transfers of in-game money, assets, or other economic value are allowed only when they are part of a genuine gameplay transaction and the relevant feature is being used for its intended purpose.

You must not use a trade, sale, auction, art purchase, company transaction, contract, job, market order, or any other game mechanic merely or mainly to gift, donate, financially help, enrich, funnel, park, hide, or move wealth to another account. Sham, circular, or coordinated transactions used mainly to move value rather than genuinely use the feature are prohibited, including between accounts controlled or coordinated by the same person.

For example, an art purchase must be a genuine purchase because the buyer wants the artwork. Buying art mainly to send money to the artist or financially help that player is not permitted. The same principle applies to every other game mechanic: the real reason for the transaction must match the purpose of the feature being used.

If you want to ask other players for financial help, use TycoonX’s designated Begging screen or feature where available. Other gameplay mechanics are not donation or assistance channels.

CK-Labs may assess the surrounding context, including reciprocal value, transaction history, account relationships, repeated transfers, pricing patterns, and relevant communications. A high price, generous deal, or unusual transaction is not automatically a violation. Enforcement requires reasonable evidence that the mechanic was used mainly to transfer wealth without a genuine permitted gameplay purpose. CK-Labs may reverse prohibited transfers and proportionately restrict involved accounts, while preserving unrelated legitimate paid value and mandatory rights.

Gameplay clarification · 10 September 2026

Company, tender and Union economy mechanics

TycoonX contains gameplay mechanics that are intentionally designed to move or distribute in-game value, including company salaries and payroll, authorized company-treasury withdrawals, dividends, IPO subscriptions, buybacks, secondary offerings, tenders, and Union Project contributions. Using one of these features for its genuine intended gameplay purpose is not prohibited merely because money or value changes hands.

For clarity, the rule that other gameplay mechanics are not donation channels does not prohibit a feature that TycoonX expressly designed for contributions or assistance. Begging and an available Union Project donation feature may be used only within that feature’s stated purpose and limits. Other mechanics must not be repurposed mainly to disguise gifts, donations, value parking, or wealth funneling.

Sham salaries or company distributions, collusive or manipulated tender bids, circular stock or company transactions, coordinated self-dealing, alternate accounts used to evade feature limits, and similar arrangements may be investigated when there is reasonable evidence that the real purpose was prohibited value transfer, manipulation, exploit abuse, or real-money trading. A legitimate salary, dividend, tender bid, company financing decision, or Union Project contribution is not automatically a violation simply because it is generous, unusual, or economically significant.

Server-side caps, permissions, cooldowns, formulas, or UI availability define technical feature behavior but do not by themselves prove that conduct is allowed or abusive under the Terms. CK-Labs considers the feature’s intended purpose and relevant evidence, and any correction or account restriction remains subject to proportionality, unrelated legitimate paid value, and mandatory rights.

Gameplay clarification · 10 September 2026

Company supply, exports and tenders

TycoonX Company supply requests, warehouse fulfillment, export offers and contracts, and live or blind tenders are genuine gameplay systems. Current server permissions such as manage_supply, manage_exports and manage_tenders control who may perform particular actions for a Company. Genuine use for procurement, delivery, Company operations or competitive bidding is not prohibited merely because in-game money, goods, rewards or penalties move between players or Companies.

These systems must not be used mainly for sham procurement, collusive bidding, coordinated self-dealing between controlled accounts or Companies, false fulfillment, deliberate non-performance, artificial pricing intended to funnel value, or knowing exploitation of duplicate, stale, cancellation or settlement behavior. A high or low price, an unusual bid, a tender loss, a failed contract, insolvency or a profitable transaction alone is not proof of abuse.

A server-accepted action, visible button or recorded payout is not by itself a guarantee that every resulting state is valid if a bug, stale state, configuration error or duplicated settlement occurred. CK-Labs may reconcile directly attributable invalid money, goods, penalties, delivery states or Company balances and may temporarily restrict affected actions while investigating. Accidental one-off use, outages and account compromise must be distinguished from knowing or repeated exploitation; unrelated legitimate paid value and mandatory consumer rights remain protected.

Gameplay clarification · 10 September 2026

Union treasury, maintenance and governance

TycoonX Union membership fees, leader treasury deposits and withdrawals, Union Project contributions and rewards, maintenance payments, level upgrades and polls are genuine gameplay systems. A legitimate large contribution, reward or leader withdrawal is not automatically cheating merely because substantial in-game value moves. Union treasury is shared in-game state, not a bank account or an individual member’s claim to real-world money.

Under the current rules, repeated unpaid Union maintenance can close a Union; the current implementation closes it after seven unpaid maintenance days. A leader may also use the designated Union closure feature. Current fees, thresholds, project contribution limits, reward percentages, upgrade costs, durations and member limits may be rebalanced prospectively. A closure, fee, reward or upgrade caused incorrectly by an outage, duplicate job, stale state, account compromise or other backend defect may be reconciled from reliable server records where reasonably feasible.

Union features must not be manipulated through modified clients, unauthorized role or state changes, controlled alternate accounts used mainly to evade limits, duplicate/replay exploits, prohibited real-money trading or other knowing abuse. A server-accepted request does not make manipulated state legitimate merely because an authorization or configuration defect allowed it. Enforcement must distinguish ordinary gameplay, accidental one-off use and account compromise from knowing or repeated exploitation, and must preserve unrelated legitimate paid value and mandatory consumer rights.

Art trading and Begging

TycoonX intentionally provides separate mechanics for trading artwork and for helping other players. Use each feature for its actual gameplay purpose.

Art auctions and resales are genuine collecting and trading mechanics. Legitimate high, low or speculative prices are allowed. Do not use self-bidding, controlled accounts, collusion, circular trades, manipulated auction state or fake transactions mainly to funnel wealth, fabricate demand or price history, launder exploit value, evade limits or support prohibited real-money trading.

Formal direct offers for artwork are also genuine purchase negotiations. A completed offer is meant to exchange the artwork for the agreed in-game value. Expired, declined, stale-ownership or otherwise failed offers should reconcile escrow according to the authoritative transaction record. A large offer alone does not prove abuse.

Begging is specifically designed for voluntary player assistance, so genuine donations through Begging are allowed even when the donor receives nothing in return. Do not use compromised or controlled accounts, automation, exploits, duplicated value or deceptive coordination to manufacture donations, evade restrictions or facilitate prohibited real-money trading.

Artwork and Begging text may be reviewed automatically or manually before or after publication. A temporary moderation outage does not mean content is permanently approved. CK-Labs may restrict or remove prohibited content and reconcile affected auction holds or transactions where appropriate, while preserving legally required notices, reasons or remedies where applicable.

Server or API acceptance does not authorize knowing exploitation of a bug. CK-Labs will distinguish ordinary or accidental one-off activity, outages and account compromise from evidence of knowing or repeated abuse, and corrections should target directly affected invalid state rather than unrelated legitimate purchases or wealth. Mandatory consumer and other non-waivable rights remain unaffected.

Gameplay clarification · 10 September 2026

Player markets, automatic buying and Government tenders

TycoonX player markets, built-in shop auto-fill, TycoonX-operated automatic market purchases, Government direct sales and Government tenders are genuine gameplay systems. A legitimate low or high price, repeated sale, automatic transaction, large delivery, competitive bid, tender win or failed tender is not automatically cheating. Current prices, demand, quality effects, shipping, auto-fill rules, bid ceilings, deadlines, rewards and penalties are economy rules that may be rebalanced prospectively.

Do not use controlled accounts, collusion, circular trades, impossible or negative prices, modified clients, unauthorized destination slots, replay or race conditions, stale-state tricks or other bugs mainly to create or funnel value, manipulate supply or tender results, duplicate settlement, evade feature limits or facilitate prohibited real-money trading. A server-accepted request does not make an obviously manipulated state legitimate merely because an authorization, validation or configuration defect allowed it. Built-in TycoonX automation is not the same as an unauthorized external bot or script.

Client previews and anomaly flags can be stale or incomplete. Completed in-game transactions should be reconciled from reliable server settlement records, while genuine backend defects, outages, accidental one-off actions and account compromise must be distinguished from knowing or repeated exploitation. Corrections should target directly affected invalid state rather than unrelated legitimate purchases or wealth, and mandatory consumer and other non-waivable rights remain unaffected.

Gameplay clarification · September 10, 2026

Banking, credit, FX, stocks and crypto are virtual game systems

TycoonX banking, savings, credit, FX, stocks and crypto are fictional simulation mechanics, not real bank deposits, securities, investments, legal tender or cryptocurrency assets. Normal interest, borrowing, late payments, collateral consequences, bankruptcy, trades, gains and losses are gameplay outcomes and are not automatically misconduct. Current rates, credit rules, collateral values, cooldowns, fees, spreads and market formulas may be rebalanced prospectively for legitimate game reasons, subject to any mandatory notice, change, conformity or termination rights that apply. No displayed yield, quote, chart or trend guarantees future performance.

Do not use modified clients, direct APIs, controlled accounts, fabricated holdings or transaction/history records, wash or circular trading, replay/race bugs, unauthorized automation, price-update functions or other technical weaknesses to create value, alter debt or collateral state, manipulate prices, bypass limits, hide exploit proceeds or facilitate prohibited real-money trading. TycoonX-operated price automation is an intended game mechanic and is not player botting. A large gain, loss, trade, debt or unusual market movement alone is not proof of abuse, and server acceptance caused by an authorization or validation defect does not by itself make knowingly manipulated state legitimate.

In-game debt may affect eligible virtual gameplay assets under the rules then in force, but ordinary gameplay debt does not by itself make unrelated valid purchased Diamonds, one-time 30-Day VIP or Lifetime VIP collateral. Diamonds used for an eligible FX-slot unlock purchase the in-game slot entitlement, not a promise of investment profit. Stale screens, client-writable records and convenience notifications are not automatically conclusive evidence. CK-Labs should distinguish outages, defects, accidental one-off actions and account compromise from knowing or repeated exploitation, reconcile directly affected invalid state proportionately, and preserve all mandatory consumer and other non-waivable rights.

Gameplay clarification · September 10, 2026

Logistics, jobs, competitions and rewards are game systems

TycoonX truck sales and rentals, deliveries, care jobs, Company jobs, built-in job completion, leaderboards, competitions and free gameplay rewards are intended simulation mechanics. A high truck price, large lawful salary, repeated delivery, high rank, repeated win or favorable random reward is not automatically abuse. Fees, rental limits, delivery times, job requirements, reward tables, competition formats, rankings and other game parameters may be adjusted prospectively for legitimate game reasons, subject to any mandatory notice, change, conformity, promotion and termination rights that apply.

Do not use modified clients, direct APIs, controlled accounts, sham jobs, circular truck trades, fabricated progress, win trading, unauthorized bots, altered cooldown or reward records, duplicate/replay/race bugs or other technical weaknesses to create or funnel value, force system jobs, obtain repeated rewards, manipulate rankings, hide exploit proceeds or facilitate prohibited real-money trading. TycoonX-operated automatic job completion and system settlement are intended game automation, not player botting. A server-accepted request caused by a permissions or validation defect does not by itself legitimize knowing manipulation, but an anomaly alone is not proof of wrongdoing.

Where TycoonX clearly offers a Diamond-funded delivery speed-up, the Diamond cost shown for that action purchases the eligible in-game acceleration, not a guaranteed delivery result, profit or ranking outcome. If a defect charges Diamonds but does not provide the represented action, the directly affected transaction should be reconciled subject to applicable rights; unrelated valid purchased Diamonds, one-time 30-Day VIP and Lifetime VIP should not be removed merely because of a gameplay correction. CK-Labs should distinguish outages, stale state, accidental one-off actions and account compromise from knowing or repeated exploitation, correct directly attributable invalid scores, rewards or value proportionately, and preserve all mandatory consumer and other non-waivable rights.

Social, chat and creator-content rules

TycoonX includes public and restricted community spaces, including Company and Union chat, Executive Company Chat, meeting and social rooms, Home Rooms, Post Office, profiles, Music, Books and other creator content. Public content may be seen by other players. Restricted spaces are intended only for currently authorized participants, subject to lawful CK-Labs moderation, security, support and legal-compliance access. A feature described as anonymous may hide identity from ordinary recipients, but it does not make the account anonymous to CK-Labs or lawful authorities.

Do not use altered clients, direct APIs, guessed identifiers or access-control defects to enter, read, post to or manipulate a space you are not entitled to use. Impersonation, phishing, scams, doxxing, malicious links, evading blocks or mutes, prohibited real-money trading and manipulated creator auctions are prohibited. Music and Book trading is genuine gameplay: a high price alone is not abuse, but fabricated bids, settlement state, controlled-account trades or exploit-created value are not legitimate merely because a server accepted a defective request.

TycoonX may use automated and human moderation before or after publication, so visible content is not necessarily pre-approved. Reports, AI flags and notifications are signals, not automatic proof of wrongdoing. CK-Labs should distinguish bugs, outages, stale state and account compromise from knowing abuse, apply proportionate corrections and preserve applicable appeal, privacy, Digital Services Act and mandatory consumer rights. A social moderation or state correction does not by itself reclassify unrelated valid purchase records, including Diamonds, one-time 30-Day VIP or Lifetime VIP, as fraudulent.

Terms update · 5 September 2026

Real-money trading and off-platform exchange

Unless CK-Labs expressly provides a specific authorized mechanism, you must not buy, sell, broker, advertise, arrange, or exchange a TycoonX account, in-game money, Diamonds, shares, companies, property, products, art, items, services, VIP, paid entitlements, or other game value for real money, cryptocurrency, gift cards, physical goods, outside services, or any other real-world consideration.

This includes direct deals and indirect, staged, or middleman arrangements where an outside payment or benefit is linked to an in-game transfer. You must not use another person, alternate account, company, art sale, trade, auction, market order, Begging, or any other mechanic to disguise or complete such an exchange.

This rule does not prohibit purchases made from CK-Labs through an authorized TycoonX channel, including Apple App Store, Google Play, or the official TycoonX web shop using Xsolla, nor a platform-supported gift or TycoonX transfer mechanism expressly made available for that purpose. Begging allows only the in-game assistance permitted by that feature; it does not authorize outside payment in exchange for TycoonX value.

CK-Labs may reverse in-game transactions reasonably linked to prohibited real-money trading and may apply proportionate account restrictions after reasonable investigation. CK-Labs does not guarantee, escrow, enforce, refund, or mediate unauthorized off-platform deals between users. This does not limit rights or liabilities that cannot legally be excluded.